CSH Bathrooms Delivery Policy
Our goal is always to make sure your delivery is as smooth as possible. Below is a full guide of what to expect from your delivery:
At a Glance
- Up to 90% of our orders are delivered within 1 to 4 working days
- We offer free delivery on items where we can
- If you have a specific delivery requirement – speak to the team; let’s see what we can do!
- Your order comes with one delivery, where all your goods would be delivered in one go
- And of course you can pick up your order from any of our locations.
We are a UK based company, so we were born to sniff out value for money.
Having worked with a multitude of delivery companies over the years we now use our own drivers for the job.
As items are of varying values, sizes and weights, we will discuss with you the best and most cost effective method of delivery to suit your needs.
We have 4 levels of guideline delivery costs:
- Free local delivery
Our delivery charges are based on the item, its size and the brand. We might charge you the above delivery charges but in reality, it costs us far more. We subsidise the majority of deliveries to ensure that our prices are competitive and you are getting value for money, it’s a fine balance between discounting the item and discounting the delivery.
International delivery charges
We can deliver to most European countries.
If you require delivery outside Europe get in touch with our sales team and discuss your requirements.
Collecting your order
In most instances, it is possible to collect your order from our warehouse in Halifax, West Yorkshire. This would need to be discussed prior to purchase as we need to establish the availability of the goods you require. Goods can be picked up on the same day as the order or if you order at our showrooms / warehouses; in most cases we have a massive amount of stock.
When can I expect my goods?
We aim to have most of our items delivered to you within 1 to 4 working days. We hold stock of the most popular items we sell, for other items we have developed a very close relationship with the manufacturers and national suppliers of the brands we sell in order to offer you the most competitive shipping times.
Will everything be delivered together?
Your delivery charge includes one single delivery for all of your goods. As soon as you place the order you will receive a confirmation email which will confirm the overall estimated delivery time for your order. If you need your order delivering in stages, just speak to our team and we can look at options for you.
Will you keep me updated on my order?
Our delivery times are estimates based on the best information we have. We work with all of our suppliers to be as accurate as possible but unforeseen stock issues can occur. If there are any delays we will update you as soon as we are aware of them. We constantly monitor your order and if it looks like we will not be able to meet the delivery estimate we will contact you and let you know about the delay and look at alternative solutions if we can.
Having the right drivers to do the job means we get your goods to you.
Checking your delivery
Once your delivery arrives it is very important to check the delivery in full as soon as possible. We would love to say that there is never a problem with a delivery, and for 99.99% of our deliveries that is true, but even with our quality controlled checks and procedures in place a problem can occur. It is very important to check the goods against your delivery note and your order confirmation to ensure you have received the correct items in the correct quantities. You will also need to check the packaging and open the items and check the goods. If there are any problems and you let us know immediately we can get any issues sorted and you can avoid the disappointment of discovering these problems We appreciate everyone has hectic lives but a quick check of your goods after delivery can make a big difference.